Staff Directory

Rich Ham

Rich Ham

Associate Director, Master of Science in Engineering Management Master of Science in Operations Management

Unmanned Aircraft Systems Subject Matter Expert

College of Engineering

(INEG)-Industrial Engineering

Phone: 479-575-5521

Download vcard

Map

Download CV

Dr. Richard Ham is a seasoned transportation executive with 37 years of experience in security, safety operations, program administration, compliance and enforcement. 

     Dr. Ham retired from the United States Air Force after a distinguished career, serving as a senior air traffic controller, airfield manager, security executive, and commander of the command and control school. After his retirement, Dr. Ham worked for the United States Transportation Security Administration (TSA), holding positions as the senior executive responsible for regulatory compliance and managing the official enforcement automated data systems as well as the world’s largest K9 explosive program, general aviation, regulatory enforcement and regulatory risk management.. 

     Dr. Ham began his career at TSA by serving as an Assistant Federal Security Director for Inspections. In this role, Dr. Ham was responsible for the day-to-day management of TSA personnel conducting screening activities, regulatory inspections, law enforcement, administrative, and budgetary functions for all airports in Arkansas. Additionally, Dr. Ham provided technical assistance to TSA management on five major national investigations involving violations of Federal criminal laws and regulations.

     As the General Manager of the Compliance Program for the Office of Security Operations, Dr. Ham set policy for 2100 inspectors and established the TSA Surface Training Academy. While in this position, Dr. Ham established policy to train Senior Executive Service leaders, inspectors, Federal Security Directors, Federal Air Marshals, international students, and other TSA personnel in mass transit safety, operations, equipment and technology, and other modal-specific security strategies and data-driven processes. He also developed, delivered, and approved curriculum for web-based, online, video, virtual and traditional classroom modalities for security, operations and leadership courses. Additionally, Dr. Ham was a key contributor to several studies on security gaps and staffing models.

    While serving as the Assistant Federal Security Director at Dallas Fort Worth International Airport, Dr. Ham managed the entire TSA regulatory program, including operational K9 units, at the agency’s fourth busiest airport. In this capacity, Dr. Ham also oversaw the merger of American and US Airways, forming the largest air carrier in the world.

     Dr. Ham currently serves as the associate director of the largest graduate program at the University of Arkansas. He is a recognized academic professional and practitioner, teaching graduate courses on homeland security, unmanned aircraft systems, leadership, global competition, aviation Security Management Systems (SeMS), automation tools, enforcement theory and transportation security. His research interests are in the areas of global supply chain, security, SeMS, compliance theory, risk management, project management and security optimization models. 

Unmanned Aircraft Systems research in supply chain, agriculture and security, Risk/Vulnerability Analysis, Homeland Security Methods, Leadership Development, Airport Operations and Security, Transportation Security

Unmanned Aircraft Systems, Transportation Security, Airport Operations, Airline Operations, Graduate Capstone, Global Competition, Leadership, Homeland Security, Supply Chain and Cargo Security, Aviation Legislation, Aviation Accident Investigation, Risk Management, Vulnerability Assessment Analysis

Unmanned Aircraft Systems, Transportation Security, Airport Operations, Airline Operations, Graduate Capstone, Global Competition, Leadership, Homeland Security, Supply Chain and Cargo Security, Aviation Legislation, Aviation Accident Investigation, Risk Management, Vulnerability Assessment Analysis, Air Transportation Systems, Safety and Security Management Systems

B.S. Social Psychology, Park College

M.A.S. Aeronautical Science, Embry-Riddle Aeronautical University

Ed.D. University of Arkansas - Little Rock

Executive Certificate, Security. Tel Aviv University

 

Ham, R. G. Department of Homeland Security, Transportation Security Administration. (2010).

       Transportation security inspector certification and training evolution. Washington, DC

Ham, R. G. Department of Homeland Security, Transportation Security Administration. (2008).

       Transportation security inspector: strategic plan of integration and role definition. Washington, DC

Ham, R.G. Department of Homeland Security, Transportation Security Administration. (2006). Aviation

        security inspector staffing study. Washington, D.C.: Transportation Security Administration

Ham, R. G. (2011). Air Cargo Training. Issues in security: Air cargo personnel training. Honolulu, Hawaii:

         Air Transport Association.

Ham, R. G. (2006). Aviation Security Inspector Staffing Study. Transportation Security Administration,

         Compliance Programs. Transportation Security Administration.

Ham, R. G. (2011). Interactive Session/Panel Discussion with TSA Security Operations. Airport perimeter

         security efficacy. Washington, D.C.: Transportation Security Administration.

Ham, R. G. (2011). Transit Safety and Security Roundtable. Evolution of safety and security inspector

          training and methods. Denver, Colorado: Transportation Security Administration.

Ham, R. G. (2009). TSA roundtable. Transportation security inspector education and training. Washington,

          D.C.: American Association of Airport Executives.

Certificates/Skills/Expertise:

  • Private Pilot Certificate
  • Air Traffic Control Tower Operator Certificate
  • Specialized Law Enforcement Certificate (Arkansas), 2007
  • Statistical, Quantitative and Qualitative Research and Analysis
  • Educator/Trainer/Lecturer
  • Experience in Time-Motion and Staffing Modeling
  • Proficient in use of Statistical Analysis Software
  • Proficient in Microsoft Office and Project
  • Federal Aviation Administration Appointed Aviation Counselor, 1995
  • Aircraft Accident and Incident Investigator

Chronological Summary of Education Experience

2014- Associate Director, Masters of Science in Operations Management, College of Engineering, University of Arkansas-Fayetteville

2002-2013 General Manager, Assistant/Deputy Federal Security Director, Department of Homeland Security.

2003-2014 Instructor, Security Enforcement Training Academy and Federal Law Enforcement Training Center.

2004-2008 Non-Profit Chairman of the Board: Higher Education Scholarship Fund and Foster Parent Recruiting/Training Association. Ensured regulatory compliance, raised funds to support staff/material cost and scholarship fund requirements; Served as subject matter expert on safety, operations and security curriculum.

1999- Adjunct Professor Embry-Riddle Aeronautical University and Webster University

1989-2002 Commander, Instructor Supervisor, Curriculum Supervisor. (Equivalent of Dean/ Chief

Academic Officer). Commanded Operations, Safety, Security Training, including designated Examiner.

 

Higher Education and Government Education Experience

University of Arkansas, Fayetteville

Associate Director, Master of Science in Operations Management, College of Engineering, Department of Industrial Engineering, 2014-Present. Leads staff of the largest graduate program at the University of Arkansas. Overseas compliance with education requirements of the University of Arkansas, three state Departments of Higher Education at remote sites and global online program.

Ensures program and 77 faculty are qualified, current and in compliance with standards. Appointed as associate professor to teach courses in global competition, leadership principles, operations management technical courses and serves as chair to approve graduate comprehensive examination oral board. Ensures remote sites comply with laws and policies and establishes relationships with local leadership.

 

  • Established new metrics to measure student and faculty success
  • Developed new program in engineering and broad sweeping changes to current operations management program
  • Established and enforced new efficiency and efficacy metrics to comply with numerous state and university requirements

 

Department of State

Instructor, Operations and Security Courses 2014-Present. Instruct senior leaders in developing countries on security and operations policy practices; consults on training compliance with international standards.

 

Department of Homeland Security/Transportation Security Administration (TSA)

General Manager/Deputy General Manager, Compliance Programs, Office of Security Operations, October 2009-2011. Managed the TSA Surface Training Academy to train Inspectors, Federal

Security Directors, Federal Air Marshals, International students and other TSA headquarters and field personnel in railroad and rail mass transit safety, operations, equipment and technology, and other modal-specific security strategies and processes. Developed, delivered and approved curriculum for web-based, online, video, virtual and traditional classroom modalities for security, operations and leadership courses.

Instructor, Security Enforcement Training Academy, Federal Law Enforcement Center 2003-2013. As faculty member, taught basic and advanced courses in technical security and leadership and supervision of workforce. Set scheduling, training cycle and automated logistical tail requirements for all training, education and qualification of agency inspectors; established requirements and negotiated agreements with the Federal Law Enforcement Training Center (FLETC) for federal education and training. Supervised teams working with the registrar to establish life cycle costs and requirements for all FLETC training as well as the Surface Training Academy and Security Enforcement Training Academy. Developed curriculum and learning outcomes based on user/agency requirements;

delivered training and adjusted based on student and user/agency feedback. Instructed using web- based, online, video, virtual and traditional classroom modalities.

  • Successfully implemented a broad-sweeping culture change titled Compliance Personnel Evolution that provided a blueprint for professional development of the compliance w workforce through enhanced training, quality control standards, and an operational focus to successfully mitigate threat, reduce risk, and identify vulnerabilities
  • Integrated college-level courses through agreements with the FLETC Center and local institutions to meet certification requirements
  • Provided vision for first professional certification program for inspectors
  • Managed more than $70 million dollar budget for certification and training

 

Webster University & Embry-Riddle Aeronautical Universities

Adjunct Professor, 1999 – Present As faculty member, provide undergraduate and graduate instruction leading to Bachelors and Master’s Degrees in Business, Organizational Security Management, and Aeronautical Science; supervise original student graduate research; serve as committee member and chair for graduate research capstone requirement/thesis. Taught courses in statistics, quantitative/qualitative research methods, history, security theory, operational/security aviation legislation and various management courses.

Accomplishments:

  • Chair of Record for 370 students graduate research projects
  • Designated subject matter expert for physical security, management and aeronautics courses
  • Established online curriculum for management courses United States Air Force

Commander, Instructor, Instructor Supervisor, Curriculum Supervisor, 1989- 2002. Responsible for curriculum development, delivery and certification of courses certified for college credit by the Southern Association of Colleges and Schools. Provided student services, counseling and mentoring. Evaluated instructor performance. Researched end user needs and adjusted courses accordingly.

Disciplined students and provided or directed remedial instruction. Supervised administration of Federal Aviation Administration (FAA) tests. Validated security clearance paperwork for initial entrants; ensured compliance with applicable regulations/law s for suitability. Developed curriculum and learning outcomes based on user/agency requirements; delivered training and adjusted based on student and user/agency feedback. Developed, delivered and approved curriculum for web-based, online, video, virtual and traditional classroom modalities for security, operations and leadership

courses. Led all facets of airfield security, safety and operations requirements to meet both USAF and

FAA requirements.

Law Enforcement Experience

Lonoke County Arkansas Sheriff’s Office/Caroline Township Constable’s Office

Constable and Deputy Sheriff, January 2004 – 2008. Sworn armed law enforcement officer with arrest powers; respond to criminal activity and conduct searches, seizures, and arrests; apprehend individuals suspected of criminal activity; interview and interrogate witnesses and suspects. Investigate violations of criminal and civil law.

  • Chief Law Enforcement Officer for Caroline Township, Lonoke County, Arkansas
  • Established mutual aid agreements with Union Pacific Railroad and adjoining jurisdictions

 

USAF

Commander, Airfield Operations, Deputy Commander, Squadron Operations (Acting), Security NCO and Augmentee1982-2002, Various Locations. Served in law enforcement, physical security, airport/airfield security NCO and Officer; served in armed law enforcement and security functions; established security requirements in garrison and in deployed locations.

  • Served as USAF Law Enforcement/Security Augmentee, 1984-1988
  • Served as USAF Squadron/Group Airfield/Air Base Defense Officer, 1989-1993
  • Served as Squadron Force Protection Officer, 1990-1995

Non-Profit and Fund Raising Experience

Arkansas Junior Aviator Committee

Chairman, Board of Directors, August 2004-May 2008. Chaired board presenting scholarships to deserving students pursuing aviation careers in Arkansas. Raised funds, gave recruitment presentations, and ensured regulatory requirements were met for non-profit status. Chaired the selection process and ensured students received annual scholarship payments.

  • Raised recurrent corporate grants and individual contributions to support annual scholarship for

aviation higher education students, including an annual stipend for students seeking a bachelors’ degree in a pilot discipline and a full scholarship for students seeking an associate degree in aviation maintenance. Assisted in the development of acceptable curriculum for operations, safety and security degrees.

 

Lonoke County Children of Arkansas Loved for a Lifetime (C.A.L.L.)

Chairman, Board of Directors, January 2006-October 2009. Chartered and chaired the board of faith- based non-profit foster care organization. Raised funds, taught certified course to new foster parents and gave presentations at recruitment events. Wrote charter and ensured regulatory compliance with Department of Children and Family Services and Internal Revenue Service requirements.

  • Start-up organization with zero funds; raised recurring grant funding and individual donations sufficient to support all training needs and paid staff in three years.
  • in Lonoke County from four to fifty in two years, averting placement of children in group homes or unsuitable environments.

AWARDS

  • Faculty Member of the Year, Embry-Riddle University, Little Rock Campus, 2009
  • Foster Parents of the Year, Arkansas Court Appointed Special Advocates Association, 2009
  • TSA Team/Partnership Award, 2010
  • Arkansas Foster Parent(s) of the Year, 2009
  • TSA Annual Leadership Award Bronze Medal, 2004; Silver Leadership Award, TSA, 2003
  • Federal Aviation Administration Southwest Region Aviation Safety Counselor of the Year, 2001
  • USAF Meritorious Service Medal (4), Commendation Medal (3), Achievement Medal (2)
  • Distinguished Graduate, Air Force Officer Training School, 1989
  • Air Force Space Command Airfield Officer of the Year, 1998 of the Year, 1985
  • Senior Staff Administrator of the Year, 2017