The MSOM Comprehensive Exam includes two parts: 1) Video and PowerPoint presentation uploaded by the student prior to the 2) Oral Interview portion of the exam. The oral interview piece of the exam will be scheduled for 30 minutes.
Your first step is to apply to take the exam. Once you have been approved as eligible to take the comp exam, you will be added to a Blackboard course.
Comprehensive Exam Steps:
STEP 1: Apply for the comprehensive exam
- After you apply, your Advisor will review your course history to make sure you are eligible, then email you with information about what to do next. At this time, you will be added to the Blackboard course for your comprehensive exam.
- To be eligible, a student must have completed/fulfilled all pre-reqs, the 4 core courses, and a total of 8 graduate classes (including the 4 core courses but not including transfer credit) in order to be eligible. Must also have a 3.0 graduate GPA.
STEP 2: Complete a WebEx Test session, and upload the screenshot to Blackboard
- Test your network connection, video, and audio using the WebEx meeting tool. *note* Use the same computer and connection for your test that you will be using on the day of your Comp Exam. This step is required even if you plan to take the exam live in Fayetteville, and you will gain access to complete step 3 ONLY after submitting a screenshot of a successful WebEx test.
STEP 3: Create a PowerPoint presentation AND Kaltura video
- Video must be between 8-10 minutes in length.
- Your video must show both your screen/slides and your face when presenting.
- If your Kaltura video presentation does not show both your screen and YOU presenting, or if your video does not fall between 8-10 minutes exactly, your exam materials will not be accepted and you will not be allowed to schedule your exam.
- We strongly recommend you refer to the sample presentation provided in the Blackboard class when you sign up for the Comprehensive Exam, or available from your advisor.
What to include in your presentation:
- Previous education: institution, major, special projects
- Professional work experience - Introduction should be two minutes maximum.
- Address each of the 7 MSOM Program Outcomes using at least one class as a reference.
- Use coursework, concepts used in case studies, class projects, or work experience to demonstrate your understanding of each outcome.
- Each Program Outcome should be covered in approximately one minute.
- Use this list of the seven MSOM Program Outcomes and corresponding classes to help you:
- Apply the skills and techniques required to lead and manage complex global operations involving processes, technology, and people. (5003, 5113, 5133, 5143, 5253, 5303, 5373, 5423, 5473, 5503, 5623, 5733, 5783, 5823, 5873, 5993)
- Design plans and controls to create value through strategic, tactical, and operational change. (5003, 5373, 5473, 5623, 5633, 5873, 5983, 5993)
- Design plans and controls to lead and manage multi-disciplinary projects. (5473, 5783, 5873, 5983, 5993)
- Identify problems, analyze alternatives, and design solutions considering financial,
environmental, and societal impact.
(5003, 5013, 5123/5463, 5373, 5473, 5503, 5623, 5783, 5793, 5983, 5993)
- Use quantitative techniques and models to analyze data to support decision-making. (5003, 5123/5463, 5373, 5433, 5443, 5473, 5503, 5613, 5623, 5653, 5673, 5783, 5793, 5833, 5873, 5983, 5993)
- Assess legal, regulatory, professional, and ethical corporate and individual responsibilities. (5113, 5143, 5253, 5303, 5403, 5623, 5783, 5873, 5983, 5993)
- Write and present to stakeholders and senior decision makers.
(5003, 5123, 5373, 5443, 5473, 5503, 5623, 5653, 5783, 5793, 5873, 5983, 5993)
- Discuss how the Ten Operations Management Decisions and the MSOM program curriculum will fit into your career plans and how it has complemented
current or past work.
- The ten Operations Management Decisions include:
- Design of goods and services, managing quality, process and capacity design, location strategy, layout strategy, human resource and job design, supply-chain management, inventory management, scheduling, and reliability and maintenance.
- This should be covered in 1-2 minutes.
- The ten Operations Management Decisions include:
STEP 4: Upload your Kaltura Video, PowerPoint Presentation, and unofficial transcript to Blackboard
- Obtain your unofficial transcript and save it as a PDF document. Upload your transcript into the Blackboard course, along with your video and PowerPoint.
- The comp exam committee will review your materials to make sure they meet the above listed criteria, and then "Accept" your exam materials
STEP 5: Schedule the Oral Interview portion of your exam
- After your materials are "Accepted" by the comp exam committee (which can take up to two weeks), you will be emailed at your UARK email account to schedule a date and time for the interview portion. This portion can either be completed live in Fayetteville, or remotely via WebEx.
- Oral exam times are given on a first come, first served basis and your materials must be uploaded and accepted before your exam can be scheduled.
- Be sure to pay close attention to the deadlines that correspond to each exam date.
STEP 6: Prepare for the Oral Interview portion of your exam
- During your Oral Interview, the committee of three MSOM graduate faculty members will ask questions that focus on Operations Management concepts as needed after reviewing your presentation.
- No notes, books, or other outside study materials can be used during the interview portion of the exam.
- The student will be graded on his or her understanding of the program outcomes and the ten OM Decisions. A pass or fail grade will be awarded and you'll be notified of your grade immediately.
Preparing for your exam:
To prepare for the exam, students should review the main ideas from each course and how they relate to the 7 MSOM program outcomes. It is very helpful to keep textbooks and notes for each class. Some useful review techniques include re-reading class notes; making an outline of principal concepts from each course; preparing a glossary of key terms, theories, and leaders/ideas in specific fields. It is also helpful to review the Course Descriptions and Objectives from the courses you have taken.